Quality Analyst Private Jobs 2021

Quality Analyst Private Jobs 2021

Job title Quality Analyst
Company Conneqt Business Solutions Limited
Job description Check the quality of calls by agent on daily basis Provide Feedback to agents whenever needed Taking sessions/ Training if required Brief idea about fatal @ non-fatal parameters Maintain reports, dashboards on daily basis

Check the quality of calls by agent on daily basis Provide Feedback to agents whenever needed Taking sessions/ Training if required Brief idea about fatal @ non-fatal parameters Maintain reports, dashboards on daily basis Mapping High auditing factors Good knowledge of QA Tools Proficient in MS Excel and Reports Identify gaps, provide feedback, Call Calibration and refresher sessions to agent and create audit reports Graduation is mandate 2+ years of experience as QA Analyst in BPO domain Excellent Communication Skill

Expected salary Rs.350000 – 420000 per year
Job Location Bangalore, Karnataka
Job date Mon, 10 Jan 2022 23:54:10 GMT
Website:
Get This Job Apply Now!

Leave a Reply