Walk-in Interview for Team Leader BPO Inbound Process Private Jobs 2021

Job Description : Team Leader Experience in BPO for minimum 2 years Must have minimum 2 years of experience as a Team Leader in BPO customer support. Manage Day to day activities of the team and Motivate agents in a monotonous job Environment. Team Handling, Team Management, Daily Reports, Attrition Control, Escalation Management and Other SLA, KPIs and KRAs of the Team. Ensure daily meet of service level & Shrinkage. Conduct Huddles pre and post Shift Should have hands on experience in team management & KPIs like AHT, Shrinkage, Attrition, Occupancy, NPS/Csat & Dsat Calculations Experience in Banking process in BPO will be a good to the current hiring process. Should be Good communication skills in English and Any South Indian Language. Should be graduated in any Stream. 6 days of work. Job Types: Full-time, Walk-In Salary: 22,000.00 – 27,000.00 per month Schedule: Rotational shift Supplemental Pay: Performance bonus Education: Bachelor’s (Preferred) Experience: total work: 1 year (Preferred) Work Remotely: No